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| | | | | | Standard application features
| Easy Caller ID selection
| • | • | • | • | Call parking
| • | • | • | • | Manage parked calls
| • | • | • | • | | Notifications | • | • | • | • | Multilingual support
| • | • | • | • | Online Self Care
| • | • | | • | Color schemes
| • | • | • | • | Different view modes
| • | • | • | • | Quick integration
| • | • | • | • | Multi-Tenant compatibility
| • | • | | | Automatic updates
| • | • | • | • | | | | | | | Call center features
| | Queues | | | • | • | | Supervisor | | | | • | Real time call monitoring
| | | | • | Agent status and efficiency
| | | | • | Wallboard facility
| | | | • | Agent operations
| | | • | | Agent panel
| | | • | | Supervisor panel
| | | | • | Agent pause reason codes
| | | • | • | | | | | | | Hardware support
| Plantronics headset
| • | • | • | • | Jabbra headset
| • | • | • | • | | | | | | | Other features
| iTunes integration
| • | • | • | • | IP camera support
| • | • | • | • | Personal message
| • | • | • | • | | Avatar | • | • | • | • | Shared configuration
| • | • | • | • | Telephony URI handling
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