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PBXware
DOCUMENTATION TEST
Benefits
Operational
Simplicity of use to company Admin
Easy software updates
All the packages you need
Open Source Flexibility
Custom Applications & Features
Monitor your system from everywhere anytime
100% Cloud
Multi Tenant PBX
ITSP Phone System
Branding + OEM = Available
Scalable proven solution
TurnKey IP PBX Solution.
Easy to setup and use.
Wide range of supported IP phones
Superior Support and Personal Account Manager
Flexible delivery methods
Legacy PSTN Compatibility
Easy Office Moves
Financials
Lower Telecommunications Costs
Higher Productivity
Reduced Maintenance Costs
Flexible Hardware Platforms
Faqs
GENERAL QUESTIONS
What is PBXware?
What is VoIP?
How secure is VoIP?
Can I use VoIP with a regular (analog) telephone?
Does PBXware work if the power fails?
I only have dialup, can VoIP work?
Can VoIP receive calls from PSTN?
How good is a VoIP sound quality?
What about sound quality on LAN?
Why should I consider purchasing PBXware?
How can PBXware help me improve my business results?
How can PBXware save my time and money?
Will my telephone bills reduce if I use VoIP feature comparing to PSTN (Public Switched Telephone Network)?
What is the OS platform for PBXware?
What features and functionalities are included with the PBXware?
Does PBXware support Emergency call services?
Do my employees need special education to use PBXware?
Which Ports are Required for PBXware?
What are SIP Phones?
What is VoIP?
What is PBXware?
What is SIP?
What is SDP?
What is ECHO cancellation?
What is RTP?
What is RTCP?
What is a SIP URI?
What are SIP Methods?
SIP responses
Example of SIP Call session between 2 phones
How does FAX work in VOIP environments?
What are Codecs Used For?
What is FOIP?
What is DID?
How does a PBXware system work?
SIP/VoIP Phone Types
What do FXS and FXO mean?
What is VoIP gateway?
What is a STUN Server?
What is a SIP server?
What does ENUM mean?
TECHNICAL QUESTIONS
What is the Licensing Model of PBXware ?
Whats the maximum duration of call recorded?
Can I divert incoming calls to my mobile phone?
Can I connect my mobile service to PBXware?
Can I still use PSTN with PBXware?
Is it possible to connect PBXware to already existing telephones in my company?
Can PBXware replace our existing PBX system.
How many extensions PBXware can provide my company with?
Is it possible to upgrade?
Can I have all my local offices and branch offices abroad connected with PBXware solutions?
Can our PBXware network use VPN?
Does PBXware include conference bridges with remote offices?
Does Bicom Systems provide all necessary PBXware equipment including telephone units?
Do I need to do additional installation or configuration of any hardware or device included with the PBXware packet?
Does PBXware allow all existing extensions within my company remain same?
What payment options are available?
SALES QUESTIONS
I do not have enough extentions, must I buy the next package up?
I need additional features such as voicemail and IVRs, must I get the next package up?
What is the upgrade cost from one package to the next?
How does Bicom Systems treat Updates ?
How does Bicom Systems treat Upgrades ?
How much does PBXware cost?
What is the warranty period for PBXware?
After I purchase the product will I be informed about any software or hardware upgrades?
Is there any maintenance support provided by Bicom Systems after I purchase PBXware?
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