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[Installation]
- Download the latest version of gloCOM from the Bicom Systems website
- Start the installation by double clicking on the downloaded file
- Provide the necessary information required by the installation wizard (such as user information, installation location, etc.)
[Licensing]
- After a successful installation, start the gloCOM
- When starting gloCOM for the first time, you'll be asked for a license key. Please contact your Bicom Systems account manager and request a gloCOM license if you do not have one already.
[First start]
- After providing a license key, a gloCOM login window will appear. You will be required to create a new 'Session' in order to connect gloCOM to a PBXware.
- Click on the 'Create new Session' button
- Under 'Service Provider' settings, please provide the following details:
[PBXware] - 'Server Hostname/IP Address' = PBXware IP address or da domain name
- 'Username' = PBXware daemon username ()
- 'Password' = PBXware daemon password ()
[Extension]
- In order to connect gloCOM to PBXware, you have to create an IAX extension on PBXware, this will be used by gloCOM
- The created extension details provide to gloCOM 'Account' window
- 'Display name' = A custom name assigned to extension
- 'Extension' = PBXware IAX extension number
- 'Username' = PBXware IAX extension number
- 'Password' = PBXware IAX extension secret
- Once the PBXware and IAX extension details have been provided, click on the 'Sign In' button
- If the provided details are correct, you should be looking at the main gloCOM window displaying a softphone on the left and available PBXware extensions on the right hand side
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