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AQMON
Wallboard
Supervisor
Products » Desktop Applications » AQMON
Supervisor

 


Features
Modules
  • Queues
  • Wallboard
  • Agents
  • Graphs
  • Agent Real Time Statistics
  • Queue Calls
  • Inbound Calls
  • Outbound Calls
  • Assistance Requests
  • Messages
General Features
  • Full Screen View
  • Monitor Slide Show
  • Queue Monitoring Permissions
  • Total calls
  • Answered Calls
  • Agents Busy
  • Agents Idle
  • Agents Not Ready
  • Calls Waiting
  • Manager Output
  • Show Queues
  • Show Agents
  • Agent Name
  • Extension Number
  • Agent Status
  • Caller ID
  • Time in Current Status
  • Waiting Caller
  • Agents Logged in
  • Number of Agents on a Call
  • Agents Idle
  • Number of Agents Not Logged in
  • Number of Agents Not Ready
  • Threshold
  • Service Level
  • Alerts
Operating Systems
  • Windows, Mac
Documentation
User Manual

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